World-class support & services

Three levels of support are designed to meet your needs whether you are a startup, small business or anything in between.
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Developer Support

With free technical support around the clock,
you’ll always have access to assistance when you need it.
24-hours

24/7 Support

Contact us anytime

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community

Community Q&A

answers to common questions.

Browse
docs

Product docs

Browse technical overviews.

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help

Reporting abuse

Report abuse or suspicious activity.

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tools

Tutorials

guidelines written by experts.

Explore
api

API docs

Manage your resources.

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suitcase

Business Support

Included with $500+ of monthly spend.

Perfect for businesses looking to scale with a bit of guidance, best practices, and technical support. Included when you spend $500+ per month on our platform.
  • Technical infrastructure support
  • Best-effort 3rd-party software support
  • Access to a team of Customer Success Managers
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objective

Premier Support

High-touch support experience for a monthly fee.

Paid support plan for businesses with large production applications who want a high-touch experience with guaranteed response times and live communication with our support team.
  • Live support
  • 30-minute response times
  • Dedicated Customer Success Manager
  • Solutions engineering to perfect your architecture
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Frequently Asked Questions

We've compiled a list of answers to common questions.

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Have questions about our solutions
or pricing? We're here to help.

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